Thank you for shopping with Redpoint Clothing!
Shipping Policy
We strive to provide you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand our shipping process.
Free Shipping on all eligible orders over 50 EUR and will be delivered in 3 to 7 business days with postal services in the EU, international orders may take a few more days (7-14 days).
Order Processing
We process orders within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, we will send you a shipping confirmation email with a tracking number.
Shipping Methods
We offer the following shipping methods for domestic orders within the EU:
Standard shipping: 3-7 business days
Expedited shipping: 2-3 business days
Priority shipping: 1-2 business days
Shipping costs vary depending on the shipping method and the weight of the package. Shipping costs are calculated at checkout.
For International Shipping pls contact us.
Delivery
We partner with reputable shipping carriers such as FedEx, UPS, and DHL to ensure timely and accurate delivery of your package. However, we are not responsible for any delays or issues caused by the shipping carrier. If you experience any issues with delivery, please contact the shipping carrier directly.
Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect or incomplete shipping addresses. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Missing or Damaged Packages
If your package is missing or damaged during shipping, please contact us within 7 days of receiving the shipping confirmation email. We will work with the shipping carrier to locate the missing package or file a claim for the damaged package.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible. We will try our best to cancel your order before it is shipped. Once your order has been shipped, it cannot be cancelled.
Refused Packages
A 15 EUR Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit. All packages returned to sender due to customer error may be reshipped or refunded for a 5.99 EUR fee.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at hello@redpointclothing.com or through our Contact Us page
Effective Date: February 21, 2023
Thank you for shopping with Redpoint Clothing!
Shipping PolicyWe strive to provide you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand our shipping process.
Free Shipping on all eligible orders over 50 EUR and will be delivered in 3 to 7 business days with postal services in the EU, international orders may take a few more days (7-14 days).
Order Processing
We process orders within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, we will send you a shipping confirmation email with a tracking number.
Shipping Methods
We offer the following shipping methods for domestic orders within the EU:
Standard shipping: 3-7 business days
Expedited shipping: 2-3 business days
Priority shipping: 1-2 business days
Shipping costs vary depending on the shipping method and the weight of the package. Shipping costs are calculated at checkout.
For International Shipping pls contact us.
Delivery
We partner with reputable shipping carriers such as FedEx, UPS, and DHL to ensure timely and accurate delivery of your package. However, we are not responsible for any delays or issues caused by the shipping carrier. If you experience any issues with delivery, please contact the shipping carrier directly.
Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect or incomplete shipping addresses. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Missing or Damaged Packages
If your package is missing or damaged during shipping, please contact us within 7 days of receiving the shipping confirmation email. We will work with the shipping carrier to locate the missing package or file a claim for the damaged package.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible. We will try our best to cancel your order before it is shipped. Once your order has been shipped, it cannot be cancelled.
Refused Packages
A 15 EUR Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit. All packages returned to sender due to customer error may be reshipped or refunded for a 5.99 EUR fee.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at hello@redpointclothing.com or through our Contact Us page
Effective Date: February 21, 2023